State Farm® Insurance Agent Heather Andrus

"Gave clear details on what service I’m applying and walked me through the process step by step. Very Helpful!"

"I had a wonderful experience with State Farm thanks to Amelia. She was extremely helpful, patient, and kind throughout the entire process. Amelia took the time to answer all of my questions and made everything simple and stress-free. It’s rare to come across such genuine customer service, and I truly appreciate how she went above and beyond to help me. Highly recommend asking for Amelia if you need assistance—she’s fantastic!"

"Amelia was super nice and informative of all plans and bundles. Excellent customer service !"

"Melody was so nice and very polite, she served me well today and was very patient. Everything was well explained in basic details and in a way that I can understand the changes made to my children’s life insurance. I highly recommend her to anyone who needs help with whatever service she can give. 😊, thank you Melody I appreciate your service."

"Melody was kind and helpful!"

"Melody was super helpful and polite! She helped me update my insurance information and explained everything in detail to my understanding!!! Took her time to help me and was very patient!"

"Heather Andrus went above and beyond to satisfy my family insurance needs. She is very professional, friendly and customer oriented. We really appreciate all professional suggestions."

"Melody was the one who assist me in getting my insurance done, shes nice and friendly and accomodating which made the process easy 10/10"

"Excelente servicio al cliente y atención personalizada, tanto en Español como Inglés! He tenido una experiencia increíble con State Farm - Heather Andrus . Desde el primer día, su equipo fue amable, profesional y muy eficiente. Me ayudaron a encontrar la mejor cobertura para mi auto . Se nota que realmente se preocupan por sus clientes. Además, mi agente siempre está disponible para resolver dudas o hacer ajustes a mi póliza. Melody es simplemente increíble! Desde el primer contacto, Melody ha sido una profesional excepcional. Gracias, Melody, por tu compromiso y excelente atención. ¡State Farm tiene una joya contigo! Recomiendo ampliamente State Farm a cualquiera que busque confianza, tranquilidad y un servicio de calidad. ¡Estoy muy satisfecha!"

"Heathers team was very helpful and prompt with getting all the details and information back to me for my quote for business insurance. Wonderful customer service :)"

"Lo recomiendo talmente muy profesional con mucho respeto un servicio al cliente muy bueno trato, ofrece el producto adecuado para el cliente y contesta todas las dudas muy satisfecha con el servicio gracias"

"Muy buenas servicio melody"

"Had quotes accessible with in minutes of conversing, my auto quote is more than what I currently have with my current insurer but I had the ability to bundle other insurances making payments convenient for me. The staff was very polite with me and overall I have no complaints"

"Melody was very professional, prompt and friendly. Even with my busy schedule she was patient and made the process very easy. Highly recommend."

"State farm my agent is really honest she gets a tan on her survey"

"Heather Andrus State Farm is the best. Always professional and courteous. If you are looking for auto insurance give her office a call."

"Heather and her team are so impressive. Kind, Thoughtful and hard working. Recommend them for insurance in Anchorage."

"The team just deals. Under all circumstances. Go Heather & Team!"

"Warning! They will do everything they can to deny your claim and avoid payment! I've been with them for almost 20 years, never missed a payment and when I needed them they weren't there for me. Not good neighbors."

"We needed our cards for the jeep and our agent was closed. We called Heather and she graciously helped us at no charge so we have our information on hand. Awesome Customer Service! She was quick and efficient. She made sure we had what was needed! Thank you Heather😊"

"Good people, I give them 5 stars."

"Their staff is most helpful"

"My partner and I have used Heather and her team for a couple years for a couple different policies and I've always been professional and outstanding in their customer service and follow-up answering all of our questions and even doing extra due diligence to make sure we're in the best place possible."

"Good people, good service, think I've been with them for 5+ years now, and able to answer all my questions (and I got a lot of them) - DG"

"Thank you Melody for always willing to help my family and myself when we have insurance questions and for my recent claim. Highly recommended! Great customer service in Alaska!!"