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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jermaine Pegram

January 27, 2026

5  out of  5
rating by Jermaine Pegram
"Great service and real friendly."
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john sperbeck

December 1, 2025

5  out of  5
rating by john sperbeck
"Great information shared in quick time."
We responded:
"Thank you, John!"
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L E

October 31, 2025

5  out of  5
rating by L E
"I had the honor of speaking with Amelia Rodriguez-Henriquez, who went above and beyond to ensure all my questions regarding an insurance quote were thoroughly addressed. Although State Farm does not currently offer coverage for my specific needs, Amelia demonstrated exceptional professionalism, kindness, and dedication. She took the time to guide me toward alternative resources and provided valuable insight throughout our conversation. I sincerely appreciate her outstanding service and highly recommend her to anyone seeking insurance coverage in Alaska. It’s reassuring to know that genuine customer care still exists—thank you, Amelia."
We responded:
"Thank you so much for leaving us a review! We do our best to go above and beyond to deliver excellent customer service with every interaction. I hope our paths cross again in the future!"
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Michael Wilson

October 31, 2025

5  out of  5
rating by Michael Wilson
"Worked with me to save money on my policy! Got me taken care of in quickly and communicated everything perfect!"
We responded:
"Thank you, Mike! So glad we were able to help you with your insurance needs. It was a pleasure speaking with you in the office. Don't hesitate to reach out if you need anything else! - Heather"
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Freddy javier Montilla

October 10, 2025

5  out of  5
rating by Freddy javier Montilla
"Melody otaegui me ayudó con mi seguro de auto muy amable gracias"
We responded:
"Muchisimas gracias! Me alegra mucho haber podido ayudarte con tu seguro de auto! "
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Rebeca Lee

October 8, 2025

5  out of  5
rating by Rebeca Lee
"Amelia helped me and my granddaughter to get individual insurance and i'm very pleased, she explained everything in a professional way, thank you Amelia, very well done!"
We responded:
"Thank you so much! We appreciate the positive feedback and look forward to working with you! We are always here if you need us."
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Nellie Fuimaono

October 5, 2025

5  out of  5
rating by Nellie Fuimaono
"On October 3rd I took my chances to sign up with State Farm for my car insurance & Amelia is the person to be thankful for! She had the patience and clear explanation to help me through this process! This is a 10/10 perfect service! I appreciate your help Amelia!!!"
We responded:
"We appreciate your business, Nellie! Thank you for taking the time to leave us a review! We are always happy to help!"
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Faith Virg-In Potter

October 2, 2025

5  out of  5
rating by Faith Virg-In Potter
"talked Professionally Helped alot was Friendly. . ."
We responded:
"Thank you, Faith!!"
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Martin Hatler

September 24, 2025

5  out of  5
rating by Martin Hatler
"I absolutely recommend this office. I experienced the utmost care and attention to detail from the moment I walked in the door."
We responded:
"You are so wonderful! Thank you for the kind words. We appreciate you taking the time to leave us a review with this positive feedback! "
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Samuel Flores

September 19, 2025

5  out of  5
rating by Samuel Flores
"Gave clear details on what service I’m applying and walked me through the process step by step. Very Helpful!"
We responded:
"Thank you, Samuel! We are always here to review your policy coverage and discounts available. I'm so grateful we connected and found ways to provide more value with additional savings!"
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Susan Brown

September 13, 2025

5  out of  5
rating by Susan Brown
"I had a wonderful experience with State Farm thanks to Amelia. She was extremely helpful, patient, and kind throughout the entire process. Amelia took the time to answer all of my questions and made everything simple and stress-free. It’s rare to come across such genuine customer service, and I truly appreciate how she went above and beyond to help me. Highly recommend asking for Amelia if you need assistance—she’s fantastic!"
We responded:
"Thank you so much, Susan! We appreciate your feedback. Please don't hesitate to reach out if you have any questions or need anything else. We look forward to working with you!!"
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Cilla

September 11, 2025

5  out of  5
rating by Cilla
"Amelia was super nice and informative of all plans and bundles. Excellent customer service !"
We responded:
"Thank you so much! We are always happy to help!!"
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Andrey Nikolaev

July 22, 2025

5  out of  5
rating by Andrey Nikolaev
"Heather Andrus went above and beyond to satisfy my family insurance needs. She is very professional, friendly and customer oriented. We really appreciate all professional suggestions."
We responded:
"It was truly my pleasure!! Thank you, Andrey!"
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siorra B

July 11, 2025

5  out of  5
rating by siorra B
"Melody was the one who assist me in getting my insurance done, shes nice and friendly and accomodating which made the process easy 10/10"
We responded:
"Thank you so much for the kind words! It was truly our pleasure helping you out with your insurance needs! We're always here if you need anything in the future!"
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Adianes Becquer

May 21, 2025

5  out of  5
rating by Adianes Becquer
"Excelente servicio al cliente y atención personalizada, tanto en Español como Inglés! He tenido una experiencia increíble con State Farm - Heather Andrus . Desde el primer día, su equipo fue amable, profesional y muy eficiente. Me ayudaron a encontrar la mejor cobertura para mi auto . Se nota que realmente se preocupan por sus clientes. Además, mi agente siempre está disponible para resolver dudas o hacer ajustes a mi póliza. Melody es simplemente increíble! Desde el primer contacto, Melody ha sido una profesional excepcional. Gracias, Melody, por tu compromiso y excelente atención. ¡State Farm tiene una joya contigo! Recomiendo ampliamente State Farm a cualquiera que busque confianza, tranquilidad y un servicio de calidad. ¡Estoy muy satisfecha!"
We responded:
"¡Muchísimas gracias, Adianes! Fue un verdadero placer poder ayudarte. Nos alegra saber que te sentiste bien atendida y que confías en nosotros para proteger lo que más valoras. Tu reconocimiento significa mucho para mí y para todo el equipo. ¡Gracias por tu confianza y por ser parte de la familia State Farm! Aquí estaremos siempre que nos necesites."
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Ann Wilson

May 7, 2025

5  out of  5
rating by Ann Wilson
"Heathers team was very helpful and prompt with getting all the details and information back to me for my quote for business insurance. Wonderful customer service :)"
We responded:
"Thank you so much! We are always happy to help! Please do not hesitate to reach out if you need assistance with your other insurance needs. "
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dorca hernandez

May 1, 2025

5  out of  5
rating by dorca hernandez
"Muy buenas servicio melody"
We responded:
"Gracias por tu confianza. Siempre estare aqui para ayudarle con lo que necesites!"
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Jadon K.

May 1, 2025

4  out of  5
rating by Jadon K.
"Had quotes accessible with in minutes of conversing, my auto quote is more than what I currently have with my current insurer but I had the ability to bundle other insurances making payments convenient for me. The staff was very polite with me and overall I have no complaints"
We responded:
"Thank you, Jadon! I enjoyed getting to know you during our conversation and happy we were able to help you with your auto and home insurance needs! "
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Ori M

April 26, 2025

5  out of  5
rating by Ori M
"Melody was very professional, prompt and friendly. Even with my busy schedule she was patient and made the process very easy. Highly recommend."
We responded:
"Thank you so much! It was truly a pleasure working with you!"
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Robert Stearns

February 14, 2025

5  out of  5
rating by Robert Stearns
"State farm my agent is really honest she gets a tan on her survey"
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Sherrie

February 12, 2025

5  out of  5
rating by Sherrie
"Heather Andrus State Farm is the best. Always professional and courteous. If you are looking for auto insurance give her office a call."
We responded:
"Thank you, Sherrie!"
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Kristina Yoder

October 23, 2024

5  out of  5
rating by Kristina Yoder
"Heather and her team are so impressive. Kind, Thoughtful and hard working. Recommend them for insurance in Anchorage."
We responded:
"Thank you, Kris!"
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justin scott

April 5, 2024

1  out of  5
rating by justin scott
"Warning! They will do everything they can to deny your claim and avoid payment! I've been with them for almost 20 years, never missed a payment and when I needed them they weren't there for me. Not good neighbors."
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June Pemberton

March 29, 2024

5  out of  5
rating by June Pemberton
"We needed our cards for the jeep and our agent was closed. We called Heather and she graciously helped us at no charge so we have our information on hand. Awesome Customer Service! She was quick and efficient. She made sure we had what was needed! Thank you Heather😊"
We responded:
"Hi June! Thank you for the review! We are always happy to help!"
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Andrew Gilda

February 7, 2024

5  out of  5
rating by Andrew Gilda
"Good people, I give them 5 stars."
We responded:
"Thank you!!"